Privacy Policy | Spark Clean & Go

1. Who we are

Spark Clean & Go ("Spark," "we," "us") provides home and commercial cleaning coordination in the Philippines. This policy explains how we handle personal information when you visit our website, submit a booking, apply for a role, or use our team portals.

2. Information we collect

Booking details: name, phone number, email, service address, schedule, property type, notes, and payment preference.
Careers: application details and files you upload (resume, ID, etc.).
Team accounts: login email and profile information for cleaners and administrators.
Technical data: browser type, device, and general usage logs through our hosting and database providers.

3. How we use your information

Confirm, schedule, and deliver cleaning services you request.
Contact you about quotes, changes, reminders, or support.
Assign cleaners and coordinate service partners.
Process payouts, attendance, and internal operations for our team.
Improve our website, prevent fraud, and comply with legal obligations.

4. Sharing and storage

We use trusted service providers (including Supabase for database and file storage, and email services for booking notifications) to operate our platform. We share booking information only with assigned cleaners and partners who need it to perform the service. We do not sell your personal data to third-party marketers.

5. Retention and security

We keep records as long as needed for bookings, accounting, disputes, and legal requirements. We apply reasonable technical and organizational measures to protect data, but no online system is 100% secure.

6. Your choices

You may request access, correction, or deletion of your personal information by contacting us. You may opt out of marketing messages at any time. Team members can update profile details through the cleaner workspace where available.

7. Cookies and analytics

Our site may use essential cookies for login sessions and basic functionality. If we add analytics tools in the future, we will update this policy to describe them.

8. Children

Our services are not directed to children under 18. We do not knowingly collect personal data from minors.

9. Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of our site after changes means you accept the revised policy.

10. Contact

Questions about privacy? Email sparkcleango@gmail.com or message us on Viber at +639618379520.